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Read How We Handle Your Data

We hold only the account data we actually need to move your money: your verified name, the mobile number behind your bKash, Nagad or Rocket transfers, and the device you log in from.

Data we actually usebKash, Nagad, Rocket recordsDevice and login historyAsk us what we hold
Babu Hostel Read How We Handle Your Data
ACCOUNT SECURITY PRACTICE

See How We Protect Your Account

Protecting your data is mostly ordinary discipline rather than anything dramatic. Transfers between your browser and our servers run over SSL, wallet references sit in restricted storage, and only staff working a specific ticket can pull your record. Withdrawals get an extra identity check before release, which is exactly why we hold verification details in the first place. If you ever think someone else reached your login, tell us in chat and we can freeze account access while we look.

Encrypted in transit Deposits, withdrawals and login steps all travel over SSL, so your bKash or Rocket sender number is not readable as it crosses the connection to us.
Cookies you control We use cookies for session, language and fraud checks, not for selling profiles. Clearing them in Chrome or Safari logs you out and nothing else breaks.
How long we hold records Payment and play records stay while your account is active, then only as long as local law requires. After that they are removed from our working systems.
Correction and removal Ask us in chat to fix a wrong number or delete data we no longer need. We confirm what was changed, and note anything the law keeps us from deleting.
PRIVACY CONTACT PATHS

Reach Us About Your Data

Privacy requests do not need a special form. Start in live chat inside the lobby, because our agents can confirm you are the account holder before anything moves, then the request goes to the team that handles records. Email works too if you would rather write it out with a screenshot attached. Either way we answer in the order requests arrive, and we tell you what we found rather than sending a template back.

Team online

Live chat in the lobby

Open chat from any page after login and ask for a data request. The agent checks your registered mobile number first, then passes the ticket to our records team.

Email our privacy desk

Write from the email address on your account, tell us what you want corrected or removed, and attach a screenshot if a bKash or Nagad reference is involved.

Account settings first

Your name, email and mobile number sit in account settings. Edit them there and the change carries across deposits, withdrawals and login checks straight away.

Ask About Your Privacy Rights

These are the questions our chat agents field most about data and account records. If yours is not here, ask directly and we will answer with what actually applies to your account rather than a general statement. Some answers depend on where you are, since local law decides which rights apply and which records we must retain.

Your name, mobile number, email and date of birth. Those four let us match your wallet, verify a withdrawal and confirm whether your region is eligible under local law.

Never. You confirm every transfer inside your own bKash, Nagad or Rocket app. We only receive the sender number and reference so a missing deposit can be traced.

Yes. Request it in live chat from your logged-in account. We confirm your identity first, then send what we hold, including deposit records and login device history.

Tell us in chat or by email which data you want removed. We delete what we no longer need and explain any payment records local law requires us to keep.

Payment processors handling the wallet leg and the studios running live tables such as Roulette Roundtable. Each is limited to that task and cannot use your data elsewhere.

Your session ends and you log in again with your mobile number and password. Saved account settings stay intact, so your bKash withdrawal details are unaffected.

The way we handle data stays consistent, but which rights you can exercise depends on your local law and whether your region is eligible for our service.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.